Remediation Tracking and Control Auditor

About the Role

The Remediation Tracking and Control Auditor Serves as the gatekeeper for the issue management monitoring process in Optro (formerly AuditBoard), helping ensure timely remediation of identified gaps and mitigation of organizational risk. Monitors corrective actions for completion within established timelines, performs issue validation, and supports the external audit direct assistance process. The role interacts with other Amerant functions and external auditors.

Minimum Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 3 or more years of experience in auditing, compliance, risk management, or a related discipline.
• Experience using AuditBoard/Optro or a comparable governance, risk, and compliance or audit management system is required.
• Power Bi system knowledge, a plus.
• Principles of banking, accounting and audit knowledge.
• Strong data processing and analytical skills needed
• Organizational skills, independent thinking, ability to multi-task, customer and/or vendor relationships
• Proficiency with MS Office, Outlook/Teams. MS Excel Advanced, Powerpoint and Sharepoint experience.

Responsibilities

• Maintains the issue inventory in Optro (formerly AuditBoard), including issues arising from internal and external audits, special projects, regulatory recommendations, and Matters Requiring Attention (MRAs).
• Coordinates issue management monitoring activities for audit and regulatory items and partners with finding owners and unit heads to provide guidance on issue management requirements.
• Reviews remediation documentation submitted by management for completeness and alignment with the approved corrective action plan and identifies matters requiring additional support or clarification.
• Performs monthly issue status follow-up with finding owners, identifies overdue or at-risk corrective actions, and communicates status to facilitates timely remediation.
• Maintains a complete and current issue management inventory in Optro and prepares weekly progress reports for the Supervisor.
• Promptly escalates anticipated delays, unresolved matters, and other issue management concerns to the Supervisor for assessment and, when appropriate, further escalation to Executive Management Committee members.
• Assists on-site internal audit regulatory examination or review due diligence requirements and/or logistics, as needed.
• In conjunction with Supervisor, contributes to updating/creating internal audit templates.
• Assists in the development/maintenance of related procedures within the unit and creates ad-hoc reporting and/or analysis, as deemed necessary.
• Assists with other administrative tasks related to system maintenance, quarterly reporting and general audit support.
• Assists with issue validation by reviewing supporting documentation, performing assigned validation procedures, and documenting results for supervisory review.
• Assists external audit direct assistance engagements by testing assigned procedures, documenting work performed, and providing supporting evidence in accordance with Internal Audit and external auditor requirements.

Skills

In this role, strong analytical skills are essential for reviewing remediation data and identifying discrepancies or trends that require attention. Effective communication skills to collaborate with stakeholders. Proficiency with audit and tracking software supports efficient monitoring and reporting of remediation status. Additionally:

• Must be a team player. Ability to work under pressure. Professional image.
• Strong listening, written communication, interpersonal, and customer service skills.
• Must be able to prioritize and effectively manage time.
• Able to identify and elevate problems and conflicts timely.
• Professional skills such as reporting writing, minutes taking, basic statistics, effective presentation and creative skills.